Appointments

If you, or someone with you has active chest pain, severe bleeding, signs of a stroke or breathing difficulties, then please dial 999.

You can make an appointment in several ways.

In person

By telephone

By Using Our Online Consultation Service

Register To Use Systm Online

Referral To Community Pharmacy Scheme

By calling at reception in person, or by telephoning 01274 957846 between 08:00 – 18:00 Monday to Friday.

We ask that you consider using our new online consultation service if you are calling regarding a routine matter.

By using this service, it helps free up the phone lines for those patients who need urgent medical help on the day. It is also a convenient way for those patients who do not need an urgent appointment to contact us at a time when it suits them. You can submit a request 24 hours a day, 7 days per week. Once the surgery receives your request, it will be actioned and if you require a call from a clinician, you will receive this within 48 hours, (longer during weekends and Bank Holidays.)

We have asked our team members to ask you some questions about why you are calling today. This will allow you to be directed to the right team member to help you, whether that be a GP, a nurse, or one of our admin team.

You also have the option of registering for online services (different from online consultations). Please ask reception for your unique username and password to access online services via this website. By having access to online services, you can order prescriptions, view your medical records, test results, and book appointments (this will be available again soon, as it was suspended during the pandemic.)

Urgent Access Clinic

Every morning we run an Urgent Access Clinic. This is intended for urgent cases that need to be seen on that day and cannot wait until a routine appointment is available. The time that the clinic operates depends on levels of staffing, so it can change every day.

We ask that patients telephone 01274 957846 between 8am and 10am in the morning to be allocated a slot in the urgent access clinic for that day.

Community Pharmacy Referral Scheme

Pharmacists are highly qualified people and you can be offered a private consultation with them at a pharmacy of your choice. They can treat a lot of conditions and most appointments are offered on the same day.

For problems with your eyes, please contact your optician.

For problems with your teeth or mouth, please contact your dentist.

For minor conditions, your local pharmacy offers free help and advice without the need for an appointment, you may also be able to obtain your medication free of charge under the common ailments scheme. If needed, they will direct you onto the GP surgery.

Appointments when the surgery is closed:

We are working together with our neighbouring practices to bring you more appointments when our surgery is closed.

From 1 August 2019, you will be able to see a doctor or nurse on weekdays after 6.30 pm and weekends at Liversedge Health Centre.

If you need an appointment at these times please tell our receptionist who will be able to book an appointment for you.  

Appointments will be available:

Monday to Friday6.30 pm – 9.30 pm
Saturdays9 am – 4 pm
Sunday9 am – 1 pm

Liversedge Health Centre is on the 268 bus route between Cleckheaton and Heckmondwike. The nearest bus stops are outside Job Centre Plus (to Heckmondwike) and prior to Valley Road (to Cleckheaton).

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly. You can make an appointment by calling at reception in person, or by telephoning 01274 957846  between 8.00am – 6pm Monday to Friday. Appointments with a nurse can be booked up to four weeks in advance.

We have a number of early morning appointments available with the Practice Nurse.

Cancellations

If you cannot attend an appointment for any reason it is very important that you inform us as soon as possible in order for us to give the slot to someone else. 

If you fail to attend 2 appointments, we will write to you advising that you have missed appointments and are at risk of being removed from the practice list if further appointments are missed.

Failure to attend 3 appointments in a 12 month period will result in removal from the practice list and you will have to find an alternative GP practice.

Online Consult